Redeem your photoshoot in Rome
Redeem Photoshoot
Frequently Asked Questions
EXPERT PHOTO EDITING
All photos are edited for light, color, and sharpness to make your photos awesome.
QUICK DELIVERY
Receive your photos within 5 days of your photoshoot, but you can select express delivery to receive them in 48h!
LOCAL TIPS
Your personal photographer tell you all the best photo spots and local secrets for what to see, eat, & do in town.
HIGH RESOLUTION PHOTOS
All the photos are in high resolution quality and ready to be printed
After your photoshoot, you will receive your best photos (they are acquired selected by the photographer) through a private link sent to your email. This link directs you to a gallery site where you can browse and select your favorite photos. Please note that each link is active for a period of 2 months from the date of the photoshoot. After this period, the link will expire, so make sure to download your chosen photos before then.
If you need to cancel for any reason, please email or call us and we will refund 100% of your booking fee as long as you provide us no less than 7 days’ notice prior to your scheduled shoot date.
Within 7 days, once the shoot date and time are confirmed you may ask for a 50% refund; we will retain the 50% balance for processing and handling fees.
Within 24h of the shoot date and time, all sales are final and there is no refund for cancelled shoots. Please visit our Terms & Conditions for complete details regarding our cancellation policy.
All sessions can be rescheduled due to bad weather conditions or other unforseens. In this case if it will not possible to reschedule you will receive a total refund
Photoshootrome.com is not responsible for and will not reimburse any additional fees charged to the client by his/her bank/card provider or paypal for receiving above specified refund.
Usually, yes, but sometimes photographers have booked the rest of their day around the location you’ve already chosen so it may not be possible. We will always try our best to accommodate you. You should advice at least 7 days before the photoshoot.
Please text or email your photographer if you are delayed. If you arrive late, keep in mind your photographer may have another shoot booked right after, and it’s unlikely your shoot can be extended. We suggest arriving at least 15 mins early. Remember: traffic in big cities can be unpredictable.
If you arrive late for your session, any time that has passed from your original start time will be forfeited, and you may shoot for the remainder of the time you have booked.
If you want to keep going, and your photographer is free, you can pay the additional charge.
The photographer captures a large number of photos in RAW format, which are then meticulously selected and processed for quality. In the gallery, you will find more photos than those included in your initial package. These additional photos are available for purchase directly on the gallery website. You have the option to buy any of these extra shots if you find more images that you love or the entire gallery.
You can certainly gift a photoshoot to your friends or relatives. To do this, please visit our "Gift" page where you can book the photoshoot. Here, you'll be able to choose the type of photoshoot you want to gift. It's a thoughtful and unique present that your friends or relatives are sure to appreciate. Just follow the instructions on the "Gift" page to make your purchase and arrange the details of this special gift.
Contact a photographer
We always aim to reply within 24 hours.